Emergency Service Requests
Attention: Please contact our emergency line at 704-597-9199 to report any emergency service requests. Online requests will not be automatically routed to the on-call personnel.
When ever I have any maintenance issue's with anything in my apartment I always request Chase. He is Awesome and he knows how to do whatever maintenance repairs that need to be done the right way.
Everyone here is inviting and nice. I've been living here for several years and really enjoy it!
My experience has been the best. The staff has been nothing but professional and helpful. I truly love my apartment. I've been living here for 2 years and I really have no complaints. I would refer family, friends, and coworkers to join this community.
There are a lot of options out there but this one just felt like home. They also have more amenities than most: gated, 2 pools, 2 clubhouses, 2 fitness centers and lots of manicured landscaping!
The staff is professional and friendly and always address me by my name. For someone who has lived in their own home for 35 years to live in a apartment was a change. The staff made the transition easy.
"Chase was very efficient. He was finished within 15 minutes with replacing the bolt on my master bedroom toilet. He explained to me if the bolt didn't have the rubber stopper that the toilet could have leaked out the entire water. I am so thankful for the service team and people like Chase. He was very informative and kind. It is people like him that makes me proud to be an Abberly Woods residence. Keep up the good work Chase! :)"
"Thank you for the prompt response to the maintenance request on the breezeway and stair way. I want you to know sometime in our hurry schedule we forget to say how appreciated and thankful for all you do. I'm sure it's not easy with 499 apts. to care for and personality. I believe you genuinely care for the residents and this place. That I call HOME. Kiddos to you all! Keep up the good work ethics and commitment."
"V was so pleasant and helpful during her visit. She was polite and kind and made me feel very welcome to the area. Thank you for your help, V! :)"
"I LOVE living in Abberly Woods! Maintenance is always polite and so is the staff in the leasing office. Ashley Kuzma has been helping me since the beginning and has never let us down. I recently had to have an issue resolved in my apartment and she made it feel like I never had to leave the comfort of my own home! She's great!!!!!"
"After having issues in repairing my oven, I contacted Marcus Covington in the office and within 24 the problem he was able to resolve the problem to my complete satisfaction. This is not the first time Marcus has assisted me and he should be commended and is a great asset to the AW community. The maintenance team also arrived on time, exactly when I requested and was in and out in less time than expected. Thanks to all involved. "
"I wish that my family and I did not have to leave. Thank you for making my first year in NC amazing. You guys are great and will forever hold a special place in my heart."
"Staff was great at Abberly Woods from the day we looked at the community to the day we moved out."
"Thank you Abberly Woods for the pool party you held for the community last week, June 18, 2015 . You are to be commended for doing an exceptional job as a great host and caring individuals! Abberly Woods staff you Rock!!"
"Very smooth move-in process. Everyone was quite courteous and professional during the entire process. I am pleased with my choice of place to live!"
"Marcus and Ashley were absolutely amazing! They took time to show all amenities and everything Abberly Woods has to offer, they showed us multiple apartments and pricing options. Unlike staff at other complexes they seemed very genuine and more like a community member rather than a pushy salesperson. The only thing that was more impressive than Abberly Woods amenities and grounds were the leasing staff. Thank you Marcus and Ashley!!"
"I absolutely LOVE living in Abberly Woods! So much that this is the 4th apartment I have moved into in Abberly Woods. The customer service is superb! The leasing consultants are OUTSTANDING! Move-in as well as transfer processes have been a piece of cake! - signed a happy resident "
Hello. Living at Abberly Woods was wonderful. The front office was always courteous the whole year and half I lived there. The amenities are wonderful and the apartment complex is always kept up. I only had one problem with a dryer and it was fixed right away. The location is so convenient to Uptown. I felt safe and secure living at Abberly Woods. I would recommend this apartment complex and I would return if circumstances changed. I want to thank everyone for all the fantastic service!